![]() The licenses are valid 1 year after activation and usually belong to one (1) device. Now the subscribers get notifications by e-mail.ģ.2 The following services need a license to become activated: Select the related user and the related alert criteriaĥ. To add a subscriber to Remote Alert service, please perform the following steps as Administrator:ġ. Click on the Remote Alert service card > service details page opensģ. Note: Repeat these steps for all devices the customer wants to access.ģ.1.2 Add subscribers to Remote Alert service To add a Customer to Remote Connect service, please perform the following steps as Administrator:ġ. Click on the Remote Connect service card > service details page opensĤ. Add subscribers to Remote Alert service to get the e-mail notifications (see below).ģ.1.1 Add a customer to Remote Connect Service.Remote Alert service is automatically activated when adding a device to Remote Portal.The user name and password need to be entered on the Divar’s local user interface (not on the Web Client).Divar network/hybrid require local network configuration as detailed in the Divar's Operation Manual.Remote Connect Lite provides a fix domain name to access the Divar network/hybrid from remote.Remote Connect Lite service enables connection between Divar network/hybrid, cloud and client software.A Customer needs to be added to Remote Connect service of every device which he wants to access through Remote Portal (see below).Please visit the article How to create a company's account in Bosch Remote Portal? A Technician needs to be allowed to access the device or group.Remote Connect allows the Administrator and Technician to remotely configure Bosch IP cameras with Configuration Manager.Remote Connect allows the Customer to display cameras on Remote Portal Viewer on Video Security App and Video Security Client.Remote Connect is for free and gets automatically activated for Bosch IP cameras and Divar IP 2000/5000.Remote Connect service enables connection between device, cloud and client software without network configuration on-site.Services & Licenses in Bosch Remote Portalģ.1 The following services are activated by default for video devices with no license needed: the reason why some devices cannot be updated.ģ. Note: Before the update starts, Remote Portal shows all devices which are going to be updated, resp. The firmware can be updated for more than one camera. Privacy mode can be disabled by a Customer only.Alarm Management service still allows access to the camera through Cloud VMS, even if the Privacy Mode is enabled in Remote Portal.Privacy Mode can be activated by Administrator, Technician or Customers.To enable the Privacy Mode restricts Administrators and Technicians from accessing the camera through Remote Portal and through its services.The camera configuration can be saved in Remote Portal and loaded back later e.g.The camera passwords can be changed remotely if the installer needs access to the camera in the local network, etc.Access to device page is limited to one hour to avoid unlimited live video streaming. ![]() ![]() Note below the batch firmware update, which allows to update all cameras of a group or even all cameras of the entire account.Click Update to apply the latest firmware to the camera.The following configuration options f or Bosch IP cameras are provided on the camera details page in Remote Portal: See below the available options, services and licenses in Bosch Remote Portal What are the configuration options for Bosch IP cameras in Remote Portal? ![]()
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